product Policy

At My Reloved Luxury, each handbag in our collection is carefully curated, authenticated, and sold in person. Because our items are pre-loved and one-of-a-kind, all sales are final.

We do not accept returns, exchanges, or cancellations after a purchase is made. Customers are encouraged to thoroughly inspect and review their item before completing the sale.

Our team is always available to answer questions and provide additional details about each piece prior to purchase to ensure you are completely confident in your selection.

By completing an in-person purchase with My Reloved Luxury, you acknowledge and agree that all items are sold “as is” and are final sale.

At My Reloved Luxury, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

We may collect the following types of information:

• Personal Information: such as your name, email address, phone number, shipping address, and payment information when you make a purchase or sign up for our mailing list.
   
• Non-Personal Information: including browser type, device information, IP address, and browsing activity collected through cookies and analytics tools.
   

We use your information to:

• Process and fulfill your orders.
   
• Communicate with you regarding your purchases, account, or inquiries.
   
• Send promotional emails and updates (only if you have opted in).
   
• Improve our website, products, and customer experience.
   
• Prevent fraudulent activity and ensure the security of transactions.
   

If you join our mailing list (“Join Our Circle” or similar), we may send you updates about new arrivals, upcoming events, and exclusive offers.
You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails.

We do not sell, trade, or rent your personal information to others.
We may share limited information only with trusted third parties who help us operate our business — such as payment processors, shipping partners, and email marketing platforms — all of whom are required to keep your data secure and confidential.

Our website uses cookies to enhance your browsing experience and understand website traffic. You can choose to disable cookies in your browser settings, though some parts of the site may not function properly.

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

You have the right to:

• Access, update, or delete your personal information.
   
• Opt out of marketing emails at any time.
   
• Request details about how your data is collected and used.
   

To make any of these requests, please contact us at [your email address].

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors.

We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised “Last Updated” date.

If you have questions or concerns about this Privacy Policy, please contact us at:

📧 myrelovedluxury@outlook.com

🌐 www.myrelovedluxury.com